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SimplyNaya text-message consent

SMS opt-in disclosure

SimplyNaya sends a hospice provider-directory link only after a consumer calls a SimplyNaya telephone number and affirmatively agrees to receive the text during that call. SimplyNaya does not use website forms, SMS keywords, purchased lists or third-party consent to enroll consumers in this messaging program.

Consumer SMS consent agreement

By pressing 1 during the SimplyNaya telephone call, you agree to receive one informational text message from SimplyNaya containing the private hospice provider list you requested. Message frequency is one message per request, plus any HELP, STOP or resubscription response that you initiate. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchasing healthcare services. Review the Terms and Conditions and Privacy Policy.

Telephone and IVR opt-in process

  1. The consumer independently calls the local SimplyNaya number, including (317) 672-0477 for the current Indianapolis service.
  2. The automated telephone system reads the complete consumer SMS consent agreement shown above.
  3. The consumer actively presses 1 to agree. Taking no action does not provide consent and no text is sent.
  4. SimplyNaya sends one informational SMS to the same telephone number from which the consumer called. The message contains the private, time-limited provider-directory link requested by the consumer.
Exact telephone prompt

“By pressing 1, you agree to receive one informational text message from SimplyNaya containing the private hospice provider list you requested. Message frequency is one message per request, plus any HELP, STOP or resubscription response that you initiate. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchasing healthcare services. Terms and Privacy Policy are available at simplynaya.com.”

Message type and frequency

The consumer receives one requested informational message, plus any necessary HELP, STOP or resubscription response initiated by the consumer. SimplyNaya does not send recurring promotional or marketing messages through this interaction.

Sample requested message

SimplyNaya: Here is the private hospice provider list you requested: [private directory link]. This link expires in 48 hours. Reply STOP to opt out or HELP for help. Message and data rates may apply.

Opt-out and help

Reply STOP to opt out. After opting out, the consumer receives confirmation that no further messages will be sent unless the consumer resubscribes. Reply HELP for assistance. Message and data rates may apply.

Privacy and purchasing

Consent to receive this text is not a condition of purchasing healthcare services. SimplyNaya does not sell, rent or share mobile telephone numbers, opt-in data or consent with third parties or affiliates for marketing or promotional purposes.

Privacy Policy · Terms and Conditions